SoundStack incident

ARM/Insights - Peak Listeners Graph Display

SoundStack experienced a notice incident on March 24, 2026 affecting Insights Dashboard, lasting 23h 36m. The incident has been resolved; the full update timeline is below.

Started: Mar 24, 2026, 05:27 PM UTC
Resolved: Mar 25, 2026, 05:04 PM UTC
Duration: 23h 36m
Detected by Pingoru: Mar 24, 2026, 05:27 PM UTC

Affected components

Insights Dashboard

Update timeline

monitoring Mar 24, 2026, 05:27 PM UTC

We identified an issue affecting the Analytics & Reporting Manager (Insights), where the Peak Listeners graph was not updating correctly and appeared static. A hotfix has now been deployed, restoring the data, as a result, the graph will now reflect accurate values moving forward. We will continue monitoring the situation to ensure stability. We appreciate your patience and understanding.
resolved Mar 25, 2026, 05:04 PM UTC

The issue affecting the Analytics & Reporting Manager (Insights), where the Peak Listeners graph was not updating correctly, has now been fully resolved. We have continued to monitor the system after the fix was applied and have not observed any further anomalies. Stability has been confirmed. We appreciate your patience while this issue was being investigated and resolved. If you notice anything unexpected, please don’t hesitate to reach out to our support team.