Soundcharts incident

API Incident

Resolved after 6 days 9 hours, affecting API, on June 27, 2025.

investigating Jul 04, 2025, 06:38 AM UTC

We are continuing to investigate this issue.

Started
Jun 27, 2025, 09:14 PM UTC
Resolved
Jul 04, 2025, 06:39 AM UTC
Duration
6d 9h
Detected by Pingoru
Jun 27, 2025, 09:14 PM UTC

Affected components

API

Update timeline

  1. investigating Jun 27, 2025, 09:14 PM UTC

    Numerous API endpoints, including artist and song audience data and airplay data, have been unavailable since 7 pm GMT today. Our tech team is actively working to restore these as soon as possible. We sincerely apologize for the inconvenience and will update you on the resolution.

  2. investigating Jun 28, 2025, 12:13 AM UTC

    The service has been restored to normal operation. We will continue to closely monitor the situation to ensure ongoing stability.

  3. investigating Jul 04, 2025, 06:38 AM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 04, 2025, 06:39 AM UTC

    This incident has been resolved.

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