OpenAI incident

Elevated error rates in Sora API for some users

Minor Resolved View vendor source →

OpenAI experienced a minor incident on April 28, 2026 affecting Sora, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 04:10 PM UTC
Resolved
Apr 28, 2026, 04:10 PM UTC
Duration
—
Detected by Pingoru
Apr 28, 2026, 04:10 PM UTC

Affected components

Sora

Update timeline

  1. investigating Apr 28, 2026, 01:52 PM UTC

    Status: Investigating We are investigating the issue for the listed services. Affected components Sora (Degraded performance)

  2. monitoring Apr 28, 2026, 02:18 PM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Sora (Degraded performance)

  3. resolved Apr 28, 2026, 04:10 PM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components Sora (Operational)