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Is Sora down?

Last checked 3m ago
Current status
Sora is having a partial outage

Active incident: Help Center Chat Support Degraded

Sora is reporting a partial outage right now (last checked 3m ago). Some components are affected; others remain operational.

Real-time Sora status, recent outages, and incident history: pulled directly from Sora's official status page at status.openai.com every 5 minutes. Pingoru tracks 0 Sora services and has captured 2 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Sora reports a new incident, free for 3 monitors, no credit card.

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Sora uptime 98.89% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 31m
    Started Oct 23, 2026, 09:30 PM UTC
    Timeline · 2 updates
    • investigating · Oct 23, 2026, 09:30 PM UTC

      Status: Investigating We’re currently experiencing degraded performance with the Help Center chat support experience. While we work to resolve the issue, we recommend contacting our Support team via email at [email protected] "[email protected]": mailto:[email protected] for assistance. We apologize for the inconvenience and will provide updates as they become available.

    • monitoring · Oct 23, 2026, 09:52 PM UTC

      Status: Monitoring We have applied the mitigation and are monitoring the recovery.

    Latest: Status: Monitoring We have applied the mitigation and are monitoring the recovery.

Recent outages & incidents

Past 90 days
  1. Resolved 1h 30m
    Started Sep 17, 2026, 08:20 PM UTC · Resolved Sep 17, 2026, 09:50 PM UTC
    LoginResponsesFine-tuningImagesBatchAudioModerationsSoraEmbeddingsChat Completions
    Timeline · 3 updates
    • identified · Sep 17, 2026, 08:20 PM UTC

      Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Embeddings (Degraded performance) Moderations (Degraded performance) Responses (Degraded performance) Images (Degraded performance) Chat Completions (Degraded performance) Files (Degraded performance) Login (Degraded performance) Sora (Degraded performance) Batch (Degraded performance) Audio (Degraded performance) Fine-tuning (Degraded performance) Realtime (Degraded performance)

    • monitoring · Sep 17, 2026, 09:20 PM UTC

      Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Realtime (Degraded performance) Files (Degraded performance) Responses (Degraded performance) Login (Degraded performance) Batch (Degraded performance) Embeddings (Degraded performance) Moderations (Degraded performance) Sora (Degraded performance) Images (Degraded performance) Chat Completions (Degraded performance) Audio (Degraded performance) Fine-tuning (Degraded performance)

    • resolved · Sep 17, 2026, 09:50 PM UTC

      Status: Resolved All impacted services have now fully recovered. Affected components Audio (Operational) Moderations (Operational) Responses (Operational) Login (Operational) Batch (Operational) Chat Completions (Operational) Fine-tuning (Operational) Realtime (Operational) Files (Operational) Embeddings (Operational) Sora (Operational) Images (Operational)

    Latest: Status: Resolved All impacted services have now fully recovered. Affected components Audio (Operational) Moderations (Operational) Responses (Operational) Login (Operational) Batch…

See the full Sora outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Sora outage history →

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Incident record

Since April 2026 · incident.io · 0 components checked every 5 minutes
13incidents recorded
13last 12 months
1last 90 days
3 hourstypical duration, 12 months

The longest incident in the last year, Elevated Error Rates on July 23, 2026, ran for 28 hours.

Most affected components, last 12 months

  • Sora13

Latest incidents

  • We are seeing elevated error rates across API models September 17, 2026 · 90 minutes · degraded service

    Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.…

  • Elevated error rates July 25, 2026 · 21 minutes · degraded service

    Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.…

  • Elevated error rates July 25, 2026 · 110 minutes · degraded service

    Status: Investigating We are investigating the issue for the listed services. Affected components GPTs (Degraded performance) CLI (Degraded performance) Audio…

Outage history

Past 90 days · 2 incidents View full outage history →