Sora Outage History

Sora had 12 outages in the last 2 years — averaging 0.5 incidents per month.

There were 12 Sora outages since February 19, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.openai.com

Minor September 17, 2026

We are seeing elevated error rates across API models

Detected by Pingoru: Sep 17, 2026, 09:50 PM UTC
Resolved: Sep 17, 2026, 09:50 PM UTC
Duration: —

Affected: ResponsesFine-tuningImagesBatchAudioModerationsSoraEmbeddingsChat CompletionsRealtimeFilesLogin

Timeline · 3 updates

identified Sep 17, 2026, 08:20 PM UTC

Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Embeddings (Degraded performance) Moderations (Degraded performance) Responses (Degraded performance) Images (Degraded performance) Chat Completions (Degraded performance) Files (Degraded performance) Login (Degraded performance) Sora (Degraded performance) Batch (Degraded performance) Audio (Degraded performance) Fine-tuning (Degraded performance) Realtime (Degraded performance)
monitoring Sep 17, 2026, 09:20 PM UTC

Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Realtime (Degraded performance) Files (Degraded performance) Responses (Degraded performance) Login (Degraded performance) Batch (Degraded performance) Embeddings (Degraded performance) Moderations (Degraded performance) Sora (Degraded performance) Images (Degraded performance) Chat Completions (Degraded performance) Audio (Degraded performance) Fine-tuning (Degraded performance)
resolved Sep 17, 2026, 09:50 PM UTC

Status: Resolved All impacted services have now fully recovered. Affected components Audio (Operational) Moderations (Operational) Responses (Operational) Login (Operational) Batch (Operational) Chat Completions (Operational) Fine-tuning (Operational) Realtime (Operational) Files (Operational) Embeddings (Operational) Sora (Operational) Images (Operational)

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Minor July 25, 2026

Elevated error rates

Detected by Pingoru: Jul 25, 2026, 11:57 AM UTC
Resolved: Jul 25, 2026, 11:57 AM UTC
Duration: —

Affected: ResponsesFine-tuningImagesBatchAudioModerationsSoraCodex WebCodex APICLIVS Code extensionChatGPT AtlasEmbeddingsChat CompletionsRealtimeFilesFile uploadsConversationsAgentVoice modeConnectors/AppsCompliance APICodex in ChatGPT DesktopDeep ResearchSearchGPTsImage GenerationLoginChatGPT WorkSites

Timeline · 3 updates

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Minor July 24, 2026

Elevated Error Rates

Detected by Pingoru: Jul 24, 2026, 07:33 PM UTC
Resolved: Jul 24, 2026, 07:33 PM UTC
Duration: —

Affected: ResponsesFine-tuningImagesBatchAudioModerationsSoraCodex WebCodex APICLIVS Code extensionEmbeddingsChat CompletionsRealtimeFilesConversationsAgentConnectors/AppsLoginChatGPT Work

Timeline · 13 updates

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Minor July 11, 2026

Elevated Errors for Sora API

Detected by Pingoru: Jul 11, 2026, 07:03 AM UTC
Resolved: Jul 11, 2026, 07:03 AM UTC
Duration: —

Affected: Sora

Timeline · 2 updates

investigating Jul 11, 2026, 06:35 AM UTC

Status: Investigating We are investigating the issue for the listed services. Affected components Sora (Full outage)
resolved Jul 11, 2026, 07:03 AM UTC

Status: Resolved All impacted services have now fully recovered. Affected components Sora (Operational)

Read the full incident report →

Minor June 24, 2026

gpt-4o-mini high error rate

Detected by Pingoru: Jun 24, 2026, 06:07 AM UTC
Resolved: Jun 24, 2026, 06:07 AM UTC
Duration: —

Affected: LoginResponsesFine-tuningImagesBatchAudioModerationsSoraEmbeddingsChat CompletionsRealtimeFilesLogin

Timeline · 2 updates

monitoring Jun 24, 2026, 05:59 AM UTC

Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Responses (Degraded performance) Sora (Degraded performance) Images (Degraded performance) Batch (Degraded performance) Audio (Degraded performance) Embeddings (Degraded performance) Login (Degraded performance) Chat Completions (Degraded performance) Fine-tuning (Degraded performance) Realtime (Degraded performance) Files (Degraded performance) Moderations (Degraded performance)
resolved Jun 24, 2026, 06:07 AM UTC

Status: Resolved All impacted services have now fully recovered. Affected components Images (Operational) Batch (Operational) Fine-tuning (Operational) Files (Operational) Moderations (Operational) Responses (Operational) Login (Operational) Sora (Operational) Chat Completions (Operational) Audio (Operational) Realtime (Operational) Embeddings (Operational)

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Minor June 12, 2026

Elevated 431 Errors

Detected by Pingoru: Jun 12, 2026, 12:47 AM UTC
Resolved: Jun 12, 2026, 12:47 AM UTC
Duration: —

Affected: LoginResponsesFine-tuningImagesBatchAudioModerationsSoraEmbeddingsChat CompletionsRealtimeFilesLogin

Timeline · 4 updates

identified Jun 11, 2026, 10:22 PM UTC

Status: Identified We have identified that some users are experiencing elevated 431 errors for the impacted services. We are working on implementing a mitigation. Affected components Images (Degraded performance) Batch (Degraded performance) Chat Completions (Degraded performance) Fine-tuning (Degraded performance) Files (Degraded performance) Moderations (Degraded performance) Responses (Degraded performance) Login (Degraded performance) Audio (Degraded performance) Realtime (Degraded performance) Embeddings (Degraded performance) Sora (Degraded performance)
investigating Jun 11, 2026, 10:59 PM UTC

Status: Investigating We are continuing to investigate the issue regarding elevated 431 errors and are working on the mitigation. Affected components Batch (Degraded performance) Chat Completions (Degraded performance) Files (Degraded performance) Embeddings (Degraded performance) Responses (Degraded performance) Sora (Degraded performance) Images (Degraded performance) Audio (Degraded performance) Fine-tuning (Degraded performance) Realtime (Degraded performance) Moderations (Degraded performance) Login (Degraded performance)
monitoring Jun 11, 2026, 11:25 PM UTC

Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Responses (Degraded performance) Login (Degraded performance) Batch (Degraded performance) Realtime (Degraded performance) Files (Degraded performance) Sora (Degraded performance) Images (Degraded performance) Chat Completions (Degraded performance) Audio (Degraded performance) Fine-tuning (Degraded performance) Embeddings (Degraded performance) Moderations (Degraded performance)
resolved Jun 12, 2026, 12:47 AM UTC

Status: Resolved All impacted services have now fully recovered. Affected components Chat Completions (Operational) Realtime (Operational) Files (Operational) Embeddings (Operational) Responses (Operational) Login (Operational) Images (Operational) Batch (Operational) Audio (Operational) Fine-tuning (Operational) Moderations (Operational) Sora (Operational)

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Minor May 28, 2026

Subscription checkout failing

Detected by Pingoru: May 28, 2026, 05:27 AM UTC
Resolved: May 28, 2026, 05:27 AM UTC
Duration: —

Affected: LoginResponsesFine-tuningImagesBatchAudioModerationsSoraCodex WebCodex APICLIVS Code extensionChatGPT AtlasFedRAMPEmbeddingsChat CompletionsRealtimeFilesFile uploadsConversationsAgentVoice modeConnectors/AppsCompliance APICodex in ChatGPT DesktopDeep ResearchSearchGPTsImage GenerationLogin

Timeline · 1 update

resolved May 28, 2026, 05:27 AM UTC

Status: Resolved Resolved - Some users were unable to complete subscriptions on web and mobile. Affected users may have experienced the Subscribe button becoming unresponsive or encountered the error message submit_error_source:email during checkout. Affected components Conversations (Operational) Embeddings (Operational) Connectors/Apps (Operational) Login (Operational) CLI (Operational) App (Operational) File uploads (Operational) Batch (Operational) Audio (Operational) Compliance API (Operational) Responses (Operational) Agent (Operational) Search (Operational) Deep Research (Operational) VS Code extension (Operational) Chat Completions (Operational) ChatGPT Atlas (Operational) Files (Operational) GPTs (Operational) Sora (Operational) FedRAMP (Operational) Images (Operational) Fine-tuning (Operational) Login (Operational) Codex API (Operational) Voice mode (Operational) Realtime (Operational) Moderations (Operational) Image Generation (Operational) Codex Web (Operational)

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Minor April 29, 2026

ChatGPT users may encounter issues in conversation

Detected by Pingoru: Apr 29, 2026, 05:27 AM UTC
Resolved: Apr 29, 2026, 05:27 AM UTC
Duration: —

Timeline · 2 updates

investigating Apr 29, 2026, 05:18 AM UTC

Status: Investigating We are investigating the issue for the listed services. Affected components Compliance API (Operational) Sora (Operational) VS Code extension (Operational) File uploads (Operational) Connectors/Apps (Operational) ChatGPT Atlas (Operational) Search (Operational) Conversations (Partial outage) Realtime (Operational) Login (Operational) FedRAMP (Operational) Audio (Operational) Agent (Operational) Codex Web (Operational) Images (Operational) Image Generation (Operational) GPTs (Operational) Codex API (Operational) Fine-tuning (Operational) Files (Operational) Deep Research (Operational) CLI (Operational) App (Operational) Login (Operational) Batch (Operational) Chat Completions (Operational) Responses (Operational) Voice mode (Operational) Embeddings (Operational) Moderations (Operational)
resolved Apr 29, 2026, 05:27 AM UTC

Status: Resolved All impacted services have now fully recovered. Affected components File uploads (Operational) Embeddings (Operational) Image Generation (Operational) Codex Web (Operational) Login (Operational) Realtime (Operational) Files (Operational) Moderations (Operational) Connectors/Apps (Operational) Sora (Operational) Audio (Operational) Login (Operational) ChatGPT Atlas (Operational) Images (Operational) Fine-tuning (Operational) Conversations (Operational) Compliance API (Operational) Responses (Operational) GPTs (Operational) Codex API (Operational) Batch (Operational) Chat Completions (Operational) CLI (Operational) App (Operational) VS Code extension (Operational) Agent (Operational) Deep Research (Operational) Voice mode (Operational) Search (Operational) FedRAMP (Operational)

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Minor April 28, 2026

Elevated error rates in Sora API for some users

Detected by Pingoru: Apr 28, 2026, 04:10 PM UTC
Resolved: Apr 28, 2026, 04:10 PM UTC
Duration: —

Affected: Sora

Timeline · 3 updates

investigating Apr 28, 2026, 01:52 PM UTC

Status: Investigating We are investigating the issue for the listed services. Affected components Sora (Degraded performance)
monitoring Apr 28, 2026, 02:18 PM UTC

Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Sora (Degraded performance)
resolved Apr 28, 2026, 04:10 PM UTC

Status: Resolved All impacted services have now fully recovered. Affected components Sora (Operational)

Read the full incident report →

Minor March 5, 2026

High Error Rate in Realtime API (EU)

Detected by Pingoru: Mar 05, 2026, 07:19 AM UTC
Resolved: Mar 05, 2026, 07:19 AM UTC
Duration: —

Affected: ResponsesFine-tuningImagesBatchAudioModerationsSoraCodex WebChatGPT AtlasEmbeddingsChat CompletionsRealtimeFilesFile uploadsConversationsAgentVoice modeConnectors/AppsCompliance APIDeep ResearchSearchGPTsImage GenerationLogin

Timeline · 3 updates

identified Mar 05, 2026, 06:19 AM UTC

Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Images (Operational) Batch (Operational) Compliance API (Operational) GPTs (Operational) Login (Operational) Codex Web (Operational) Sora (Operational) Embeddings (Operational) Voice mode (Operational) Search (Operational) Conversations (Operational) Fine-tuning (Operational) Realtime (Degraded performance) Audio (Operational) Connectors/Apps (Operational) ChatGPT Atlas (Operational) Login (Operational) File uploads (Operational) Moderations (Operational) Image Generation (Operational) Responses (Operational) Agent (Operational) Deep Research (Operational) Files (Operational) Chat Completions (Operational)
monitoring Mar 05, 2026, 06:49 AM UTC

Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Image Generation (Operational) Conversations (Operational) Batch (Operational) GPTs (Operational) Codex Web (Operational) ChatGPT Atlas (Operational) Search (Operational) Fine-tuning (Operational) Login (Operational) Files (Operational) Responses (Operational) Images (Operational) Moderations (Operational) Embeddings (Operational) Agent (Operational) File uploads (Operational) Voice mode (Operational) Chat Completions (Operational) Deep Research (Operational) Sora (Operational) Realtime (Degraded performance) Login (Operational) Connectors/Apps (Operational) Audio (Operational) Compliance API (Operational)
resolved Mar 05, 2026, 07:19 AM UTC

Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational) Chat Completions (Operational) Compliance API (Operational) File uploads (Operational) Voice mode (Operational) Files (Operational) Batch (Operational) Image Generation (Operational) Deep Research (Operational) Agent (Operational) Connectors/Apps (Operational) Search (Operational) Realtime (Operational) GPTs (Operational) Login (Operational) Images (Operational) Audio (Operational) Sora (Operational) Fine-tuning (Operational) Embeddings (Operational) Moderations (Operational) Responses (Operational) Codex Web (Operational) Login (Operational) ChatGPT Atlas (Operational)

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Minor March 2, 2026

Errors in Sora API

Detected by Pingoru: Mar 02, 2026, 05:09 PM UTC
Resolved: Mar 02, 2026, 05:09 PM UTC
Duration: —

Affected: Sora

Timeline · 2 updates

investigating Mar 02, 2026, 03:59 PM UTC

Status: Investigating We are investigating increased error dates in Sora API. Affected components Sora (Degraded performance)
resolved Mar 02, 2026, 05:09 PM UTC

Status: Resolved All impacted services have now fully recovered. Affected components Sora (Operational)

Read the full incident report →

Minor February 19, 2026

Issues with API Platform Audit Logs

Detected by Pingoru: Feb 19, 2026, 08:00 AM UTC
Resolved: Feb 19, 2026, 08:00 AM UTC
Duration: —

Timeline · 1 update

resolved Feb 19, 2026, 08:00 AM UTC

Status: Resolved We have observed issues with API Platform audit logs. Affected components Image Generation (Operational) Embeddings (Operational) Moderations (Operational) Compliance API (Operational) ChatGPT Atlas (Operational) Conversations (Operational) Images (Operational) Files (Operational) Login (Operational) Sora (Operational) Login (Operational) Voice mode (Operational) Fine-tuning (Operational) Realtime (Operational) Deep Research (Operational) Batch (Operational) Connectors/Apps (Operational) File uploads (Operational) Search (Operational) Chat Completions (Operational) Responses (Operational) GPTs (Operational) Agent (Operational) Codex Web (Operational) Audio (Operational)

Read the full incident report →