SonoSuite Outage History

SonoSuite is up right now

Pingoru has recorded 28 incidents for SonoSuite: 6 in the last 12 months and 0 in the last 90 days.

Source: status.sonosuite.com

28incidents recorded
6last 12 months
0last 90 days
2 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking SonoSuite in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 523 (0%)

Incidents, newest first

Notice February 5, 2026 Log-in issues for clientes with OTP 2h 7m Email Notifications

Started Feb 05, 2026, 09:03 AM UTC· resolved Feb 05, 2026, 11:11 AM UTC

  1. identified Feb 05, 2026, 09:03 AM UTC

    We have identified a problem with the OTP system that impacts the log in process in the platform, impacting clients with this feature enabled. The problem is isolated and clearly identified, and the team is working on solving it.

  2. monitoring Feb 05, 2026, 09:14 AM UTC

    We are actively monitoring the situation regarding OTP. All systems are working again and the system is fully recovered. Our team is working to ensure stability and tracking that everything is working as expected.

  3. resolved Feb 05, 2026, 11:11 AM UTC

    The issues affecting OTP have been successfully addressed, and services are back to normal.

Read the full incident report →

Major January 22, 2026 Partial Outage: Assets Upload and Delivery 1h 27m Bulk Delivery, Bulk Upload, Media Upload

Started Jan 22, 2026, 12:36 PM UTC· resolved Jan 22, 2026, 02:04 PM UTC

  1. identified Jan 22, 2026, 12:36 PM UTC

    The loading and delivery of assets are currently affected. Our team is already identified the issue and actively working to resolve it as soon as possible. We appreciate your patience and will provide updates as needed.

  2. resolved Jan 22, 2026, 02:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 19, 2026 Platform Loading Problems 5h 47m Website

Started Jan 19, 2026, 11:39 AM UTC· resolved Jan 19, 2026, 05:26 PM UTC

  1. investigating Jan 19, 2026, 11:39 AM UTC

    We have identified an issue affecting the loading of the platform, impacting both the legacy and the new app. Our team is actively investigating to determine the root cause.

  2. identified Jan 19, 2026, 02:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 19, 2026, 02:53 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jan 19, 2026, 05:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 19, 2026, 05:26 PM UTC

    The issue affecting the loading of the platform, impacting both the legacy and the new versions, has been resolved. The platform is now operating normally. Thank you for your patience.

Read the full incident report →

Critical December 2, 2025 New app: Redirect loop error 24m Website, Login / SSO, Media Upload

Started Dec 02, 2025, 04:04 PM UTC· resolved Dec 02, 2025, 04:29 PM UTC

  1. investigating Dec 02, 2025, 04:04 PM UTC

    Users in the new app are currently experiencing an infinite redirect loop. We are identifying the issue to solve it as soon as possible.

  2. resolved Dec 02, 2025, 04:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 1, 2025 Platform Outage 52m Website

Started Dec 01, 2025, 09:37 AM UTC· resolved Dec 01, 2025, 10:30 AM UTC

  1. investigating Dec 01, 2025, 09:37 AM UTC

    We’re currently experiencing an outage with the new app development, affecting Analytics, Royalties and Music sections. Our team is working to resolve the issue as quickly as possible. Thank you for your patience.

  2. investigating Dec 01, 2025, 09:37 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 01, 2025, 11:27 AM UTC

    The incident has been resolved

Read the full incident report →

Critical November 18, 2025 Cloudflare Global Network experiencing issues 2h 8m Website, Quality Control Service

Started Nov 18, 2025, 12:22 PM UTC· resolved Nov 18, 2025, 02:30 PM UTC

  1. monitoring Nov 18, 2025, 12:22 PM UTC

    We’re currently experiencing a global network incident with Cloudflare, which is causing intermittent access issues to the Sonosuite platform (and many other related services). Our team is actively monitoring the situation and working to mitigate the impact while Cloudflare restores normal service. We will keep you updated as soon as we have more information. You can follow the status of the incident here: https://www.cloudflarestatus.com/

  2. monitoring Nov 18, 2025, 02:28 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 18, 2025, 02:30 PM UTC

    This incident has been resolved.

Read the full incident report →