SonoSuite incident

Cloudflare Global Network experiencing issues

Critical Resolved View vendor source →

SonoSuite experienced a critical incident on November 18, 2025 affecting Website and Quality Control Service, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:22 PM UTC
Resolved
Nov 18, 2025, 02:30 PM UTC
Duration
2h 8m
Detected by Pingoru
Nov 18, 2025, 12:22 PM UTC

Affected components

WebsiteQuality Control Service

Update timeline

  1. monitoring Nov 18, 2025, 12:22 PM UTC

    We’re currently experiencing a global network incident with Cloudflare, which is causing intermittent access issues to the Sonosuite platform (and many other related services). Our team is actively monitoring the situation and working to mitigate the impact while Cloudflare restores normal service. We will keep you updated as soon as we have more information. You can follow the status of the incident here: https://www.cloudflarestatus.com/

  2. monitoring Nov 18, 2025, 02:28 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 18, 2025, 02:30 PM UTC

    This incident has been resolved.