Sonic Internet + Voice incident

cPanel Hosting Outage

Notice Vendor's status page →

Resolved after 3 hours 28 minutes, affecting Web Hosting, on November 13, 2022.

investigating Nov 14, 2022, 12:33 AM UTC

We are continuing to investigate this issue.

Started
Nov 13, 2022, 09:05 PM UTC
Resolved
Nov 14, 2022, 12:34 AM UTC
Duration
3h 28m
Detected by Pingoru
Nov 13, 2022, 09:05 PM UTC

Affected components

Web Hosting

Update timeline

  1. investigating Nov 13, 2022, 09:05 PM UTC

    We are currently experiencing an outage on our cPanel servers. Engineers are currently investigating.

  2. investigating Nov 13, 2022, 09:31 PM UTC

    Our team have resolved the issue. Following a server restart service has been restored. We will further investigate the cause of the problem and make necessary changes. We apologise for the outage.

  3. investigating Nov 14, 2022, 12:33 AM UTC

    We are continuing to investigate this issue.

  4. resolved Nov 14, 2022, 12:34 AM UTC

    This incident has been resolved.

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