Resolved after 3 hours 13 minutes, affecting Web Hosting, on April 19, 2023.
We have monitored the restoration of service and consider the service stable. We have escalated this outage to our upstream support engineers for further review.
Affected components
Update timeline
- investigating Apr 19, 2023, 10:55 PM UTC
We are currently investigating an issue with our cPanel hosting environment.
- identified Apr 19, 2023, 11:00 PM UTC
We have identified an issue causing the outage. We are in the process of restarting a server to restore service to our cluster.
- monitoring Apr 19, 2023, 11:02 PM UTC
Following our server restart we are seeing websites start to resolve again. All system alarms are returning to normal. We will continue to monitor for stability.
- resolved Apr 20, 2023, 02:08 AM UTC
We have monitored the restoration of service and consider the service stable. We have escalated this outage to our upstream support engineers for further review.
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