SondeHub incident

Degraded performance

Resolved after 4 hours 31 minutes, affecting API and Frontend, on July 18, 2021.

monitoring Jul 19, 2021, 01:52 AM UTC

We are continuing to monitor for any further issues.

Started
Jul 18, 2021, 10:27 PM UTC
Resolved
Jul 19, 2021, 02:59 AM UTC
Duration
4h 31m
Detected by Pingoru
Jul 18, 2021, 10:27 PM UTC

Affected components

APIFrontend

Update timeline

  1. identified Jul 18, 2021, 10:27 PM UTC

    Backend database is having performance issues. We are investigating solutions.

  2. monitoring Jul 19, 2021, 12:16 AM UTC

    A fix has been implemented to resolve the database performance issues. We are monitoring and will likely do some infra changes later today to clean up.

  3. monitoring Jul 19, 2021, 01:33 AM UTC

    We are continuing to monitor for any further issues.

  4. identified Jul 19, 2021, 01:33 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jul 19, 2021, 01:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jul 19, 2021, 01:52 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jul 19, 2021, 02:59 AM UTC

    This incident has been resolved.

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