Resolved after 23 hours 10 minutes, affecting API and Frontend and 1 more, on September 30, 2021.
The workaround appears to be working our DB vendor is working to resolve the problem.
Affected components
APIFrontendPredictions
Update timeline
- identified Sep 30, 2021, 12:52 PM UTC
Performance issues occurring from earlier opensearch upgrade
- identified Oct 01, 2021, 07:58 AM UTC
We are working with our DB vendor to resolve the issue however this may take sometime. Live view should continue to operate normally however predictions and history are likely not performing well.
- monitoring Oct 01, 2021, 09:32 AM UTC
A workaround has been implemented and we are monitoring to investigate if it has worked
- resolved Oct 01, 2021, 12:03 PM UTC
The workaround appears to be working our DB vendor is working to resolve the problem.
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