Resolved after 6 hours 16 minutes, affecting Ingestion and API and 1 more, on April 9, 2022.
DB has been restored and now monitoring performance.
Affected components
IngestionAPIPredictions
Update timeline
- identified Apr 09, 2022, 02:21 AM UTC
Investigating loss of database backend
- identified Apr 09, 2022, 02:22 AM UTC
We are continuing to work on a fix for this issue.
- identified Apr 09, 2022, 04:11 AM UTC
Database restore is in progress and we are starting to see some shards available again.
- monitoring Apr 09, 2022, 05:04 AM UTC
DB has been restored and now monitoring performance.
- resolved Apr 09, 2022, 08:38 AM UTC
This incident has been resolved.
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