SonarQube experienced a notice incident on July 16, 2026 affecting Authentication and User Management and Authentication and User Management and 1 more component, lasting 4h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2026, 08:46 AM UTC
We are experiencing an issue resulting in the unavailability of SonarQube Cloud. The issue is currently being investigated. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
- identified Jul 16, 2026, 09:29 AM UTC
We have escalated the issue to our vendor and it is currently being investigated. Additionally, we are developing an in-house solution to mitigate this vendor-related challenges. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
- identified Jul 16, 2026, 09:45 AM UTC
We have escalated the issue to our vendor and it is currently being investigated. Additionally, we are developing an in-house solution to mitigate this vendor-related challenges. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
- identified Jul 16, 2026, 10:22 AM UTC
Whilst the vendor is actively working to fix the root cause issue and mitigate the impact, we are in parallel actively working on workaround options. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
- identified Jul 16, 2026, 10:55 AM UTC
While the vendor is implementing their root-cause fix, our engineers have designed a workaround and are actively working on the implementation for that workaround. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
- monitoring Jul 16, 2026, 11:27 AM UTC
The vendor has deployed a fix and the issue is now mitigated. We continue to monitor the stability of the environment. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
- monitoring Jul 16, 2026, 11:29 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 16, 2026, 01:04 PM UTC
Following confirmation of a full resolution from our vendor, all system functionality has been successfully restored and normal operations have resumed. To report additional issues or share your observations, please visit the Sonar Community or contact Support.