SonarQube incident

SonarCloud EU and US: High Scanner Error Rate for AutoScan C/C++

Major Resolved View vendor source →

SonarQube experienced a major incident on May 29, 2026 affecting Automatic Analysis and Automatic Analysis, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 10:21 AM UTC
Resolved
May 29, 2026, 12:50 PM UTC
Duration
2h 29m
Detected by Pingoru
May 29, 2026, 10:21 AM UTC

Affected components

Automatic AnalysisAutomatic Analysis

Update timeline

  1. investigating May 29, 2026, 10:21 AM UTC

    We are experiencing an issue resulting in high scanner error rate for AutoScan C/C++ for both SonarCloud EU and US. The issue is currently being investigated. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.

  2. monitoring May 29, 2026, 12:26 PM UTC

    We have successfully applied a fix to the SonarCloud EU region, and AutoScan error rates for C/C++ have returned to normal. Mitigation work for the SonarCloud US region is currently underway. We are closely monitoring the progress and will provide another update as soon as the US region is fully restored.

  3. resolved May 29, 2026, 12:50 PM UTC

    The mitigation has now been successfully applied to the SonarCloud US region as well. AutoScan error rates for C/C++ have returned to normal operating levels across both EU and US regions. Thank you for your patience while we worked through this.