SonarQube incident

SonarQube US and EU: Some Failures reported in APIs using Basic Auth

Minor Resolved View vendor source →

SonarQube experienced a minor incident on May 21, 2026 affecting Authentication and User Management and Authentication and User Management, lasting 9h 33m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 10:27 PM UTC
Resolved
May 22, 2026, 08:00 AM UTC
Duration
9h 33m
Detected by Pingoru
May 21, 2026, 10:27 PM UTC

Affected components

Authentication and User ManagementAuthentication and User Management

Update timeline

  1. investigating May 21, 2026, 10:27 PM UTC

    We are experiencing an issue authenticating Organizational Tokens using Basic Authentication, resulting in the unavailability of SonarCloud from approximately 10:50 CDT. Customers using PAT appear to be unaffected. The issue is currently being investigated. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.

  2. resolved May 22, 2026, 08:00 AM UTC

    The issue is now resolved. You can now authenticate your Organizational Tokens using Basic Authentication. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.