Solitics experienced a minor incident on October 28, 2025 affecting Current status by service (General Messages), lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (General Messages)
Update timeline
- investigating Oct 28, 2025, 01:18 PM UTC
We’re currently experiencing an issue with our Web Service (WS) that may affect widget and pop-up delivery. Some messages might be delayed or temporarily stuck. Our engineering team is actively working to resolve the issue as soon as possible. We’ll provide an update once full functionality is restored. Thank you for your understanding and patience.
- investigating Oct 28, 2025, 03:09 PM UTC
Dear customers, We have identified the issue and now messages should be sent without any issues. Thanks for the patience and thanks for using Solitics. All the best,