Solidgate experienced a major incident on September 15, 2025 affecting Solidgate Payment Form, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Solidgate Payment Form
Update timeline
- investigating Sep 15, 2025, 03:30 PM UTC
We have observed a drop in visibility and intent creation related to our payment form. Our team is investigating the root causes of this issue to understand its implications and implement necessary fixes. We will provide further updates as necessary.
- monitoring Sep 15, 2025, 03:45 PM UTC
A fix has been implemented, and we're monitoring the results
- monitoring Sep 15, 2025, 03:47 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 15, 2025, 04:10 PM UTC
This incident has been resolved.