SolarWinds incident

Ingest Pipeline Processing

Resolved after 11 hours 15 minutes, affecting APIs and Metrics Ingest Pipeline and 1 more, on November 19, 2024.

monitoring Nov 20, 2024, 06:16 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 19, 2024, 07:14 PM UTC
Resolved
Nov 20, 2024, 06:30 AM UTC
Duration
11h 15m
Detected by Pingoru
Nov 19, 2024, 07:14 PM UTC

Affected components

APIsMetrics Ingest PipelineAlert Integrations

Update timeline

  1. investigating Nov 19, 2024, 07:14 PM UTC

    Ingest pipeline congestion resulted in a backlog. We have disabled processing for some elements and things are stabilizing. Disabled elements will be re-enabled in a controlled fashion once all other customers are caught up

  2. investigating Nov 19, 2024, 09:10 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 19, 2024, 10:54 PM UTC

    The issue has been identified and a fix has been implemented.

  4. monitoring Nov 20, 2024, 06:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 20, 2024, 06:30 AM UTC

    This incident has been resolved.

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