SolarWinds Observability incident

Degraded Data Ingestion [NA-01]

Minor Resolved View vendor source →

SolarWinds Observability experienced a minor incident on October 20, 2025 affecting Alerting and Logs, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:51 AM UTC
Resolved
Oct 20, 2025, 10:54 AM UTC
Duration
1h 3m
Detected by Pingoru
Oct 20, 2025, 09:51 AM UTC

Affected components

AlertingLogs

Update timeline

  1. identified Oct 20, 2025, 09:51 AM UTC

    We are currently investigating an issue with [Logs] data ingestion. As a result of this issue, submitting new data through the API might fail temporarily. We’ll provide an update within the hour.

  2. identified Oct 20, 2025, 10:10 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 20, 2025, 10:37 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 20, 2025, 10:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 20, 2025, 10:54 AM UTC

    This incident has been resolved.