SolarWinds Observability incident

Degraded Data Ingestion [NA-01, EU-01]

Minor Resolved View vendor source →

SolarWinds Observability experienced a minor incident on October 31, 2025 affecting Alerting and Logs, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 02:44 PM UTC
Resolved
Oct 31, 2025, 06:42 PM UTC
Duration
3h 58m
Detected by Pingoru
Oct 31, 2025, 02:44 PM UTC

Affected components

AlertingLogs

Update timeline

  1. investigating Oct 31, 2025, 02:44 PM UTC

    We are currently investigating an issue with Logs data ingestion. As a result of this issue, submitting new data through the API might fail temporarily. We’ll provide an update within the hour.

  2. investigating Oct 31, 2025, 03:45 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 31, 2025, 04:50 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 31, 2025, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 31, 2025, 06:42 PM UTC

    The data ingestion issue has been resolved and systems are stable.