SolarWinds Observability incident

Degraded Data Ingestion [NA-01]

Minor Resolved View vendor source →

SolarWinds Observability experienced a minor incident on February 17, 2026 affecting Alerting and Logs, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 12:32 PM UTC
Resolved
Feb 17, 2026, 01:57 PM UTC
Duration
1h 25m
Detected by Pingoru
Feb 17, 2026, 12:32 PM UTC

Affected components

AlertingLogs

Update timeline

  1. investigating Feb 17, 2026, 12:32 PM UTC

    We are currently investigating an issue with Logs data ingestion. As a result of this issue, submitting new data through the API might fail temporarily. We’ll provide an update within the hour.

  2. identified Feb 17, 2026, 01:34 PM UTC

    We’ve identified the root cause of the degraded Logs data ingestion and are working on a fix. Affected customers may see gaps in the telemetry data and experience missing alerts. Next update in 1 hour.

  3. resolved Feb 17, 2026, 01:57 PM UTC

    The data ingestion issue has been resolved and systems are stable.