SOCaaS incident

SOCaaS Portal Intermittent Inaccessibility

Notice Resolved View vendor source →

SOCaaS experienced a notice incident on October 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 07:35 PM UTC
Resolved
Sep 22, 2025, 04:00 AM UTC
Duration
—
Detected by Pingoru
Oct 01, 2025, 07:35 PM UTC

Update timeline

  1. resolved Oct 01, 2025, 07:35 PM UTC

    Between the evening of September 21, 2025, and the morning of September 22, 2025 (PST), the SOCaaS portal experienced intermittent inaccessibility due to a backend system issue. No customer data was lost during this time. We apologize for any inconvenience this may have caused. For questions or concerns, please submit a service request through the SOCaaS portal.