SOCaaS experienced a major incident on September 26, 2026 affecting SOCaaS Portal, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
SOCaaS Portal
Update timeline
- investigating Sep 26, 2026, 10:19 AM UTC
The SOCaaS portal may be currently unavailable. The team is currently investigating and will resolve the issue as soon as possible. We apologize for any inconvenience.
- resolved Sep 26, 2026, 11:48 AM UTC
We have successfully contained the issue and restored the portal access. We apologize for any inconvenience caused and appreciate your patience.