SOCaaS incident

SOCaaS Portal Inaccessibility

Major Resolved View vendor source →

SOCaaS experienced a major incident on December 19, 2025 affecting SOCaaS Portal, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 04:03 PM UTC
Resolved
Dec 19, 2025, 06:10 PM UTC
Duration
2h 6m
Detected by Pingoru
Dec 19, 2025, 04:03 PM UTC

Affected components

SOCaaS Portal

Update timeline

  1. investigating Dec 19, 2025, 04:03 PM UTC

    The team has detected an issue where the Portal is not able to load. We are currently looking into the root cause. Apologies for any inconvenience and thank you for your patience.

  2. resolved Dec 19, 2025, 06:10 PM UTC

    This incident has been resolved.