SOCaaS incident

Nov 18, 2025 Brief Service Interruption for Dashboard and Alerts – Resolved

Minor Resolved View vendor source →

SOCaaS experienced a minor incident on November 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 08:25 PM UTC
Resolved
Nov 20, 2025, 08:25 PM UTC
Duration
—
Detected by Pingoru
Nov 20, 2025, 08:25 PM UTC

Update timeline

  1. resolved Nov 20, 2025, 08:25 PM UTC

    An internal configuration error may have temporarily prevented some customers (with EMS FortiClient monitoring) accessing some pages on SOCaaS portal. The issue was resolved within one hour of detection. We apologize for any inconvenience this may have caused.