Snyk incident

Service Degradation on US-01 (app.snyk.io)

Resolved after 1 day 2 hours, affecting Snyk AppRisk and Snyk Code and 1 more, on May 18, 2026.

resolved May 19, 2026, 02:27 PM UTC

We have identified and deployed a fix restoring normal service. The Snyk Incident Response has been stood down.

Started
May 18, 2026, 12:12 PM UTC
Resolved
May 19, 2026, 02:27 PM UTC
Duration
1d 2h
Detected by Pingoru
May 18, 2026, 12:12 PM UTC

Affected components

Snyk AppRiskSnyk CodeSnyk ContainerSnyk IaCSnyk Open Source

Update timeline

  1. investigating May 18, 2026, 12:12 PM UTC

    Snyk Engineers have identified degraded performance in the Multi-Tenant US-01 environment (app.snyk.io), affecting multiple services. The investigation is ongoing under the Snyk Incident Response process.

  2. investigating May 18, 2026, 02:57 PM UTC

    Our investigations into the root cause remain ongoing. We will keep you updated with our progress.

  3. investigating May 19, 2026, 11:22 AM UTC

    Our investigation into the root cause remains ongoing. We are currently seeing a reduced frequency of the issue and are continuing to monitor performance closely. Further updates will be provided as our investigation progresses.

  4. resolved May 19, 2026, 02:27 PM UTC

    We have identified and deployed a fix restoring normal service. The Snyk Incident Response has been stood down.

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