Resolved after 1 day 18 hours, affecting Snyk Code and Snyk Code and 1 more, on January 21, 2026.
All affected customers should upgrade to Universal Broker version 5.4.9 to restore service. The Snyk Incident Response has now been stood down.
Affected components
Update timeline
- investigating Jan 21, 2026, 01:48 PM UTC
We are currently investigating degradation affecting BitBucket Server Brokered integrations. This degradation specifically affects Universal Broker versions 4.218.0 through 5.4.8. Customers may experience failures across the PR Experience, including PR Checks, fixed PRs, and inline comments. The Snyk Incident Response has been invoked, and investigations are underway.
- monitoring Jan 21, 2026, 03:13 PM UTC
Following our investigation, we have determined that Universal Broker version 5.4.9 contains a resolution for this issue. We recommend that affected customers upgrade to version 5.4.9 or, preferably, the latest available release to restore full service and maintain ongoing stability.
- resolved Jan 23, 2026, 08:02 AM UTC
All affected customers should upgrade to Universal Broker version 5.4.9 to restore service. The Snyk Incident Response has now been stood down.
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