Snyk incident

Project import on US-01 region intermittently completes with "Project could not be created"

Resolved after 2 hours 52 minutes, affecting Snyk Code and Snyk Container and 1 more, on January 29, 2026.

resolved Jan 29, 2026, 09:36 AM UTC

Our Engineers have implemented a fix and are confident this incident is now resolved. The Snyk Incident Response has now been stood down.

Started
Jan 29, 2026, 06:44 AM UTC
Resolved
Jan 29, 2026, 09:36 AM UTC
Duration
2h 52m
Detected by Pingoru
Jan 29, 2026, 06:44 AM UTC

Affected components

Snyk CodeSnyk ContainerSnyk IaCSnyk Open Source

Update timeline

  1. investigating Jan 29, 2026, 06:44 AM UTC

    Some customers in the MT-US-1 region are reporting issues when importing new projects. This affects all integrations. When the project import completes, the Import Logs page may show the error "Project could not be created", even though projects were in fact created. Customers using the set-and-forget beta feature that experience this issue will find that projects that are marked as "Project could not be created" will be deactivated when Snyk receives a push event from the source code management system. Engineers are investigating.

  2. investigating Jan 29, 2026, 08:40 AM UTC

    Our investigations into the root cause are continuing. We will keep you updated as we progress.

  3. resolved Jan 29, 2026, 09:36 AM UTC

    Our Engineers have implemented a fix and are confident this incident is now resolved. The Snyk Incident Response has now been stood down.

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