Snel.com Outage History

Snel.com is up right now

Pingoru has recorded 36 incidents for Snel.com: 8 in the last 12 months and 2 in the last 90 days.

Source: snel.instatus.com

36incidents recorded
8last 12 months
2last 90 days
73 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Snel.com in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202624 of 720 (1%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202622 of 720 (0%)
October 202600 of 565 (0%)

Incidents, newest first

Major September 30, 2026 Outage in Rack 2 1h 33m

Started Sep 30, 2026, 04:07 PM UTC· resolved Sep 30, 2026, 05:40 PM UTC

  1. investigating Sep 30, 2026, 04:07 PM UTC

    We are encountering an outage in rack 2 in SmartDC datacenter. This outage might result in unavailability of your services. Our data center engineers are on-site to investigate the cause of this issue. Please be assured that we will do our utmost best to keep the downtime as short as possible. **Incident start**: 2026/09/30 18:407 CEST **Impact**: Rackswitches and servers in rack 2 are down.

  2. resolved Sep 30, 2026, 05:40 PM UTC

    Due to a defective PSU in one of our servers the circuit breaker triggered and all power was lost in Rack 2\. PSU has been replaced, all machines have been powered up..

Read the full incident report →

Major April 1, 2026 Major outage SmartDC network 4h 5m

Started Apr 01, 2026, 08:39 AM UTC· resolved Apr 01, 2026, 12:45 PM UTC

  1. investigating Apr 01, 2026, 08:39 AM UTC

    We are currently investigating this incident..

  2. monitoring Apr 01, 2026, 10:07 AM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Apr 01, 2026, 12:45 PM UTC

    This incident has been resolved..

  4. monitoring Apr 02, 2026, 10:16 AM UTC

    We introduced monitoring nf\_conntrack\_count and nf\_conntrack\_max and alerting at tresholds. This will help us (pro-actively) identify and with faster resolution times in the future..

Read the full incident report →

Major March 31, 2026 Partial outage on Cloud VPS platform 16m

Started Mar 31, 2026, 06:50 PM UTC· resolved Mar 31, 2026, 07:06 PM UTC

  1. investigating Mar 31, 2026, 06:50 PM UTC

    We are encountering an issue with hv03.snel.com..

  2. resolved Mar 31, 2026, 07:06 PM UTC

    At 20:50 CEST we received our first alert regarding a hypervisor being unreachable. Upon investigation we found that the nf\_conntrack table was full. We're still investigating what the reason for this is since we have a fairly high value for nf\_conntrack\_max, and nf\_conntrack\_count is nowhere near the value of nf\_conntrack\_max. We have increased (3x) nf\_conntrack\_max and rebooted the server. At 21:31 CEST the server was rebooted and all VM's were being started..

Read the full incident report →

Major December 16, 2025 Power outage in Rack 12 2h 14m

Started Dec 16, 2025, 06:00 PM UTC· resolved Dec 16, 2025, 08:14 PM UTC

  1. investigating Dec 16, 2025, 06:00 PM UTC

    We are currently investigating this incident..

  2. resolved Dec 16, 2025, 08:14 PM UTC

    Due to a defective PSU in one of our servers the circuit breaker triggered and all power was lost in Rack 12\. PSU has been replaced, all machines have been powered up..

Read the full incident report →

Major July 4, 2025 Power outage in Rack 8 34m

Started Jul 04, 2025, 11:38 AM UTC· resolved Jul 04, 2025, 12:12 PM UTC

  1. investigating Jul 04, 2025, 11:38 AM UTC

    We are encountering a power outage in rack 8 in SmartDC datacenter. This power outage might result in unavailability of your services. Our data center engineers are on-site to investigate the cause of this issue. Please be assured that we will do our utmost best to keep the downtime as short as possible. **Incident start**: 04/07/2025 13:48 CEST **Impact**: Rackswitches and servers in rack 8 are down.

  2. resolved Jul 04, 2025, 12:12 PM UTC

    The breaker tripped, we have restored the breaker, we will continue monitoring the situation and will do a root cause analysis..

Read the full incident report →

Major June 3, 2025 Partial outage on Pure Performance platform 1h 58m

Started Jun 03, 2025, 07:00 AM UTC· resolved Jun 03, 2025, 08:58 AM UTC

  1. investigating Jun 03, 2025, 07:00 AM UTC

    We are encountering an issue with one of our hypervisors on our Pure Performance platform (purehv07)..

  2. identified Jun 03, 2025, 07:24 AM UTC

    Our data center engineers are on-site to investigate the cause of this issue. Please be assured that we will do our utmost best to keep the downtime as short as possible. We are continuing to work on a fix for this incident..

  3. monitoring Jun 03, 2025, 08:55 AM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Jun 03, 2025, 08:58 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor May 13, 2025 Snel.com rack switches software update –

Started May 13, 2025, 10:00 PM UTC· resolved May 13, 2025, 10:00 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Major March 12, 2025 Outage Cloud VPS platform 26m

Started Mar 12, 2025, 04:39 PM UTC· resolved Mar 12, 2025, 05:05 PM UTC

  1. investigating Mar 12, 2025, 04:39 PM UTC

    We're experiencing a major outage on our Cloud VPS platform. We are currently investigating this incident..

  2. resolved Mar 12, 2025, 05:05 PM UTC

    1 of our storage controllers crashed. Due to a bug in the software failover did not work correctly. We have resolved the issue with the controller and we have updated the software on both controllers which should prevent this from happening again. .

Read the full incident report →