Snel.com experienced a major incident on June 3, 2025, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 03, 2025, 07:00 AM UTC
We are encountering an issue with one of our hypervisors on our Pure Performance platform (purehv07)..
- identified Jun 03, 2025, 07:24 AM UTC
Our data center engineers are on-site to investigate the cause of this issue. Please be assured that we will do our utmost best to keep the downtime as short as possible. We are continuing to work on a fix for this incident..
- monitoring Jun 03, 2025, 08:55 AM UTC
We implemented a fix and are currently monitoring the result..
- resolved Jun 03, 2025, 08:58 AM UTC
This incident has been resolved..