Snel.com incident

Partial outage in SmartDC

Major

Ongoing since 07:38 AM UTC, affecting SmartDC, Rotterdam NL (Snel.com network infrastructure) and SmartDC, Rotterdam NL (Pure Performance VPS platform) and 1 more.

identified Oct 29, 2026, 09:03 AM UTC

Systems are coming back online. We expect full service to be restored within 30 minutes.

Started: Oct 29, 2026, 07:38 AM UTC
Resolved: Ongoing
Duration: ● 1h 33m
Detected by Pingoru: Oct 29, 2026, 07:38 AM UTC

Affected components

SmartDC, Rotterdam NL (Snel.com network infrastructure)SmartDC, Rotterdam NL (Pure Performance VPS platform)SmartDC, Rotterdam NL (My.snel.com - client area)

Update timeline

investigating Oct 29, 2026, 07:38 AM UTC

We are currently investigating this incident.
identified Oct 29, 2026, 08:48 AM UTC

We have identified the issue and are continuing to work on a fix for this incident.
identified Oct 29, 2026, 09:03 AM UTC

Systems are coming back online. We expect full service to be restored within 30 minutes.

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