Snapsheet experienced a minor incident on February 23, 2026 affecting US, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
US
Update timeline
- investigating Feb 23, 2026, 10:37 PM UTC
There is currently a delay in search indexing that is causing a delay in claims or policies becoming searchable. We are aware of the issue and working to address it as a high priority.
- resolved Feb 24, 2026, 12:13 AM UTC
We have resolved the delay in search indexing and confirmed searches are performing normally.