Snapsheet incident

Search Indexing Delay

Minor Resolved View vendor source →
Started
Feb 23, 2026, 10:37 PM UTC
Resolved
Feb 24, 2026, 12:13 AM UTC
Duration
1h 35m
Detected by Pingoru
Feb 23, 2026, 10:37 PM UTC

Affected components

US

Update timeline

  1. investigating Feb 23, 2026, 10:37 PM UTC

    There is currently a delay in search indexing that is causing a delay in claims or policies becoming searchable. We are aware of the issue and working to address it as a high priority.

  2. resolved Feb 24, 2026, 12:13 AM UTC

    We have resolved the delay in search indexing and confirmed searches are performing normally.

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