Resolved after 5 hours 45 minutes, affecting Dashboard, on November 25, 2020.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- identified Nov 25, 2020, 03:58 PM UTC
Due to interruptions with AWS services we are experiencing temporary downtime in our dashboard. All gifts should be accessed with no issues, if you require any help with urgent sends please contact our support at [email protected]. This issue should be resolved shorty, thank you for your patience.
- identified Nov 25, 2020, 05:20 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 25, 2020, 05:22 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 25, 2020, 08:09 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 25, 2020, 09:43 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 25, 2020, 09:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 25, 2020, 09:44 PM UTC
This incident has been resolved.
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