Snappy Gifts incident
Portions of our platform are currently experiencing degraded performance
Resolved on October 20, 2025.
We are currently investigating an issue affecting our infrastructure due to a broader outage impacting Amazon Web Services (AWS). This outage is causing intermittent errors, timeouts, and latency across some of our systems. Our engineering team is closely monitoring AWS’s recovery updates and working to mitigate the impact where possible. We’ll continue to provide updates here as more information becomes available.
Update timeline
- resolved Oct 30, 2025, 09:35 AM UTC
We are currently investigating an issue affecting our infrastructure due to a broader outage impacting Amazon Web Services (AWS). This outage is causing intermittent errors, timeouts, and latency across some of our systems. Our engineering team is closely monitoring AWS’s recovery updates and working to mitigate the impact where possible. We’ll continue to provide updates here as more information becomes available.
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Amazon Web Services