SnapLogic incident

Few customers intermittently facing UI login issue

Minor Resolved View vendor source →

SnapLogic experienced a minor incident on July 24, 2026 affecting Intelligent Integration Platform, lasting 5h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 12:00 PM UTC
Resolved
Jul 24, 2026, 05:26 PM UTC
Duration
5h 26m
Detected by Pingoru
Jul 24, 2026, 12:00 PM UTC

Affected components

Intelligent Integration Platform

Update timeline

  1. investigating Jul 24, 2026, 12:00 PM UTC

    Start time: 4:00 AM PST A few customers have reported unable to login in the SnapLogic Platform UI. Our team is currently investigating. In the meantime, if you experience any unusual behavior, please contact support in the usual way ([email protected]) Please open a support ticket with our Support team by emailing [email protected] with any questions or concerns. Next update: Jul 24th 6:00 AM PST

  2. monitoring Jul 24, 2026, 12:42 PM UTC

    Status: Monitoring Status Update: All services are operating within normal performance thresholds, and validation confirms stable operation. If you experience any issues, please report them to Support so they can be reviewed as part of the ongoing analysis. Next Update : 09:00AM PST

  3. resolved Jul 24, 2026, 05:26 PM UTC

    Resolution Status: Resolved End Time: 4:15 AM PST No login issues observed. Monitoring confirms stable operation across the affected scope. Customers requiring operational review may coordinate directly with support.