SnapLogic incident

SnapLogic Platform Latency issue

Resolved after 1 hour 43 minutes, affecting Intelligent Integration Platform, on February 2, 2026.

resolved Feb 03, 2026, 01:39 AM UTC

The latency that had been occurring on the US Control plane of the SnapLogic platform has been addressed after corrective actions were taken. As the expected levels of performance and stability have been returned to the US Control Plane, this issue is now resolved. Please contact Support team by emailing [email protected] with any questions or concerns.

Started
Feb 02, 2026, 11:56 PM UTC
Resolved
Feb 03, 2026, 01:39 AM UTC
Duration
1h 43m
Detected by Pingoru
Feb 02, 2026, 11:56 PM UTC

Affected components

Intelligent Integration Platform

Update timeline

  1. investigating Feb 02, 2026, 11:56 PM UTC

    We are currently investigating latency that is occurring on the SnapLogic platform. Our team is investigating the behavior with the highest priority and will update this incident with our progress. Please open a support ticket with out Support team by emailing [email protected] with any questions or concerns.

  2. monitoring Feb 03, 2026, 12:01 AM UTC

    Performance has been restored to normal and latency should no longer be occurring. Our monitoring of the US Control Plane of the SnapLogic platform is ongoing. Please open a support ticket with out Support team by emailing [email protected] with any questions or concerns.

  3. resolved Feb 03, 2026, 01:39 AM UTC

    The latency that had been occurring on the US Control plane of the SnapLogic platform has been addressed after corrective actions were taken. As the expected levels of performance and stability have been returned to the US Control Plane, this issue is now resolved. Please contact Support team by emailing [email protected] with any questions or concerns.

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