Resolved after 16 hours 57 minutes, affecting Cloudplexes, on December 27, 2018.
This incident has been resolved. We will continue to monitor carefully, please report any issues to support in the usual way. ([email protected])
Affected components
Update timeline
- investigating Dec 27, 2018, 02:20 AM UTC
Cloudplex systems are failing to connect to the control plane which we are currently investigating. In the meantime, please contact support in the usual way ([email protected]) to report any issues.
- investigating Dec 27, 2018, 07:08 AM UTC
We are continuing to investigate the issue. Will provide an update every hour.
- investigating Dec 27, 2018, 08:45 AM UTC
We are continuing to investigate the issue. An alternate solution will be put in place shortly.
- monitoring Dec 27, 2018, 12:37 PM UTC
This incident has been resolved. We will continue to monitor carefully, please report any issues to support in the usual way. ([email protected])
- resolved Dec 27, 2018, 07:17 PM UTC
This incident has been resolved.
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