SnapLogic incident

SnapLogic Platform slowness for subset of customers

Resolved after 6 hours 11 minutes, affecting Intelligent Integration Platform, on September 28, 2023.

monitoring Sep 28, 2023, 11:21 AM UTC

There was a spike in the platform latency which was caused by an unexpected and abnormally high volume of requests. A fix has been implemented and we are monitoring the results.

Started: Sep 28, 2023, 10:53 AM UTC
Resolved: Sep 28, 2023, 05:04 PM UTC
Duration: 6h 11m
Detected by Pingoru: Sep 28, 2023, 10:53 AM UTC

Affected components

Intelligent Integration Platform

Update timeline

investigating Sep 28, 2023, 10:53 AM UTC

We have been alerted to slowness in the SnapLogic Platform UI. Our team is currently investigating. In the meantime, if you experience any unusual behavior, please contact support in the usual way ([email protected])
monitoring Sep 28, 2023, 11:21 AM UTC

There was a spike in the platform latency which was caused by an unexpected and abnormally high volume of requests. A fix has been implemented and we are monitoring the results.
resolved Sep 28, 2023, 05:04 PM UTC

This incident has been resolved.

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