Resolved after 30 minutes, affecting SMX Service Desk, on October 8, 2019.
A fix has been implemented and we are monitoring the results.
Affected components
SMX Service Desk
Update timeline
- investigating Oct 08, 2019, 01:44 PM UTC
The SMX New Zealand Email Hosting was unavailable between 1:33 A.M. and 2:04 A.M on Wednesday, 8th October, 2019, due to a Network connectivity issue. Mail Filtering services were not impacted. We apologize for any inconvenience caused, and will make a full incident report available to interested parties in due course.
- monitoring Oct 08, 2019, 01:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2019, 01:48 PM UTC
This incident has been resolved.
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