SMX Cybersecure Email incident

Phoneline

Resolved after 1 day 3 hours, affecting Phoneline, on April 23, 2020.

investigating Apr 23, 2020, 12:48 AM UTC

There is currently an issue with our phone line with calls going to voicemail. We are working to resolve this as quickly as possible. We are monitoring our emails for any urgent issues. We apologise for any inconvenience caused.

Started
Apr 23, 2020, 12:48 AM UTC
Resolved
Apr 24, 2020, 03:51 AM UTC
Duration
1d 3h
Detected by Pingoru
Apr 23, 2020, 12:48 AM UTC

Affected components

Phoneline

Update timeline

  1. investigating Apr 23, 2020, 12:48 AM UTC

    There is currently an issue with our phone line with calls going to voicemail. We are working to resolve this as quickly as possible. We are monitoring our emails for any urgent issues. We apologise for any inconvenience caused.

  2. resolved Apr 24, 2020, 03:51 AM UTC

    This incident has been resolved.

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