Resolved after 1 hour 48 minutes, on August 30, 2020.
At 07:53 on the morning of 31st August, SMX experienced a DDOS attack which was quickly mitigated by our engineering teams and our network partners. This incident is now resolved. As we continue to work through the aftereffects of this incident you may experience delay of incoming email. Time delay of inbound email is the only known impact at this stage. This incident only had the potential to affect our New Zealand customers, no other regions were affected.
Update timeline
- investigating Aug 30, 2020, 09:38 PM UTC
We are aware of connectivity issues affecting the SMX Secure Email Gateway. We are investigating, and will provide further updates as soon as we know more.
- resolved Aug 30, 2020, 11:26 PM UTC
At 07:53 on the morning of 31st August, SMX experienced a DDOS attack which was quickly mitigated by our engineering teams and our network partners. This incident is now resolved. As we continue to work through the aftereffects of this incident you may experience delay of incoming email. Time delay of inbound email is the only known impact at this stage. This incident only had the potential to affect our New Zealand customers, no other regions were affected.
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