SMX Cybersecure Email incident

SMX Email Admin Portal Login experience degraded

Resolved after 21 hours 14 minutes, affecting SMX Portal, on April 26, 2021.

monitoring Apr 27, 2021, 08:30 PM UTC

We are continuing to monitor for any further issues.

Started
Apr 26, 2021, 11:17 PM UTC
Resolved
Apr 27, 2021, 08:31 PM UTC
Duration
21h 14m
Detected by Pingoru
Apr 26, 2021, 11:17 PM UTC

Affected components

SMX Portal

Update timeline

  1. identified Apr 26, 2021, 11:17 PM UTC

    There is a current issue with logging into the SMX Email admin portal via SSO. Our team are working on this to resolve this as soon as possible.

  2. monitoring Apr 27, 2021, 07:20 AM UTC

    A fix has been implemented and we are monitoring the service.

  3. monitoring Apr 27, 2021, 08:30 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 27, 2021, 08:31 PM UTC

    This incident has been resolved.

Your product runs on more than SMX Cybersecure Email

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →