Resolved after 1 day, affecting SMX Portal, on June 14, 2021.
Due to a log processing error, the SMX Admin Portal message search function may not include messages sent or received over the weekend. Quarantine search and release functions are also affected. The error has been corrected, and we are now re-processing the logs, which we expect to be completed later today.
Affected components
Update timeline
- monitoring Jun 14, 2021, 12:32 AM UTC
Due to a log processing error, the SMX Admin Portal message search function may not include messages sent or received over the weekend. Quarantine search and release functions are also affected. The error has been corrected, and we are now re-processing the logs, which we expect to be completed later today.
- resolved Jun 15, 2021, 12:45 AM UTC
This incident has been resolved.
Your product runs on more than SMX Cybersecure Email
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services