SMX Cybersecure Email incident

Delayed mail.

Resolved after 3 hours 21 minutes, affecting Mail Filtering, on July 13, 2021.

resolved Jul 13, 2021, 04:38 AM UTC

We've been experiencing some DNS issues on our cloud platform today causing email delivery delays for some of our customers. These DNS issues have now been resolved.

Started
Jul 13, 2021, 01:17 AM UTC
Resolved
Jul 13, 2021, 04:38 AM UTC
Duration
3h 21m
Detected by Pingoru
Jul 13, 2021, 01:17 AM UTC

Affected components

Mail Filtering

Update timeline

  1. investigating Jul 13, 2021, 01:17 AM UTC

    Investigating - We are are aware of small delays in the delivery of mail affecting some customers. We are investigating, and will provide further updates at the earliest opportunity.

  2. resolved Jul 13, 2021, 04:38 AM UTC

    We've been experiencing some DNS issues on our cloud platform today causing email delivery delays for some of our customers. These DNS issues have now been resolved.

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