Resolved after 4 hours 7 minutes, affecting Mail Filtering, on March 22, 2023.
A fix is being rolled out to all mail severs at present. This incident will be updated once this has been completed.
Affected components
Mail Filtering
Update timeline
- identified Mar 22, 2023, 11:22 PM UTC
Some senders maybe getting "Connection reset" errors when sending into SMX customers. A fix has been developed which is currently in testing and will be released soon. Further updates to this issue will be posted soon.
- identified Mar 23, 2023, 12:34 AM UTC
A fix is being rolled out to all mail severs at present. This incident will be updated once this has been completed.
- resolved Mar 23, 2023, 03:29 AM UTC
This issue has now been resolved. Thank you for your patience.
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