SMX Cybersecure Email incident

QSR Self Release portal

Resolved after 1 day, affecting Quarantine and Archiving, on May 30, 2023.

resolved May 31, 2023, 04:04 AM UTC

This issue has now been resolved. SMX apolgises for any inconvenience caused and thank you for your patience while we resolved this issue.

Started
May 30, 2023, 04:02 AM UTC
Resolved
May 31, 2023, 04:04 AM UTC
Duration
1d
Detected by Pingoru
May 30, 2023, 04:02 AM UTC

Affected components

Quarantine and Archiving

Update timeline

  1. investigating May 30, 2023, 04:02 AM UTC

    There is currently an issue where users are unable to log into the QSR website - https://intel.smxemail.com/. We are investigating this issue at present and updates will posted here as soon as they are known.

  2. resolved May 31, 2023, 04:04 AM UTC

    This issue has now been resolved. SMX apolgises for any inconvenience caused and thank you for your patience while we resolved this issue.

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