SMX Cybersecure Email incident

Sending to Australian domain names

Resolved after 21 minutes, affecting Mail Filtering, on September 18, 2023.

resolved Sep 18, 2023, 01:10 AM UTC

This issue has now been resolved , if any rejected emails are sent again they should go through fine now.

Started
Sep 18, 2023, 12:48 AM UTC
Resolved
Sep 18, 2023, 01:10 AM UTC
Duration
21m
Detected by Pingoru
Sep 18, 2023, 12:48 AM UTC

Affected components

Mail Filtering

Update timeline

  1. investigating Sep 18, 2023, 12:48 AM UTC

    Some customers maybe experiencing issues sending to Australian domain names , we are investigating this at present and we will update you once we have more information.

  2. resolved Sep 18, 2023, 01:10 AM UTC

    This issue has now been resolved , if any rejected emails are sent again they should go through fine now.

Your product runs on more than SMX Cybersecure Email

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →