SMX Cybersecure Email incident

Quarantine Self Release Emails

Notice Resolved View vendor source →

SMX Cybersecure Email experienced a notice incident on March 30, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 03:05 AM UTC
Resolved
Mar 29, 2026, 10:00 PM UTC
Duration
Detected by Pingoru
Mar 30, 2026, 03:05 AM UTC

Update timeline

  1. resolved Mar 30, 2026, 03:05 AM UTC

    Adjustment to the Quarantine Self-Release notification emails: You may notice that the SMX logo has been removed from the top of the quarantine self release emails . We found that the logo was not rendering correctly for users on Microsoft Outlook, causing display issues. To ensure the email remains clean, readable, and consistent across all platforms and devices, we have decided to remove the SMX logo from the top of all QSR emails. All links and functionality within the email remain exactly the same.