SmugMug incident

Blip in how some pages are loading

Critical Resolved View vendor source →

SmugMug experienced a critical incident on July 9, 2025 affecting Web, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 04:30 PM UTC
Resolved
Jul 09, 2025, 05:07 PM UTC
Duration
36m
Detected by Pingoru
Jul 09, 2025, 04:30 PM UTC

Affected components

Web

Update timeline

  1. investigating Jul 09, 2025, 04:30 PM UTC

    We're experiencing problems with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

  2. monitoring Jul 09, 2025, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 09, 2025, 05:07 PM UTC

    This incident has been resolved.