SmugMug incident

Pages loading slowly

Notice Resolved View vendor source →

SmugMug experienced a notice incident on April 11, 2026 affecting Web and Photos/Videos and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2026, 03:21 AM UTC
Resolved
Apr 11, 2026, 03:51 AM UTC
Duration
29m
Detected by Pingoru
Apr 11, 2026, 03:21 AM UTC

Affected components

WebPhotos/VideosSearch

Update timeline

  1. investigating Apr 11, 2026, 03:21 AM UTC

    Pages are loading more slowly than usual. Our engineers are on the case.

  2. investigating Apr 11, 2026, 03:48 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 11, 2026, 03:51 AM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 11, 2026, 03:51 AM UTC

    This incident has been resolved.